आतिथ्य प्रबंधन डिप्लोमा

COURSE CRICOS CODE 111714J

Please write down the course/s for which you have an AQF certificate or record of results. You must provide original evidence with this application

From 1 January 2015, we Sydney Metro College can be prevented from issuing you with a nationally recognised VET qualifcation or statement of
attainment when you complete your course if you do not have a Unique Student Identier (USI). If you have not yet obtained a USI you can apply
for it directly at http://www.usi.gov.au/create-your-USI/ on computer or mobile device. Please note that if you would like to specify your gender
as ‘other’ you will need to contact the USI Office for assistance.

USI APPLICATION THROUGH YOUR RTO (IF YOU DO NOT ALREADY HAVE ONE)

Application for Unique Student Identifer (USI)
If you would like Sydney Metro College to apply for a USI on your behalf you must authorise us to do so and declare that you have read the privacy
information at [ https://www.usi.gov.au/documents/privacy-notice-when-rto- applies-their-behalf ]. You must also provide some additional
information as noted at the end of this form so that we can apply for a USI on your behalf.

SYDNEY METRO COLLEGE TERMS AND CONDITIONS

1. Overseas Students are required to provide their current Australian address to the College at all times. Students must notify SMC of the change of details within 7 days.
2. All due care is to be taken with College equipment, facilities, and property at all times.
3. COLLEGE reserves the right to expel students for serious breaches of discipline.
4. Course Entry Requirements: For entry into a COLLEGE program, international students must be:
   • 16 years of age or older at the time of course commencement.
   • Fulfill any specific course requirements as listed in the programs.
   • Satisfy English Language requirements. *International students (from countries where English is not the first language) are expected to have a minimum English Language standard and are required to have one of the following prior to enrolling in a qualification:
     • At least 50% completion of any AQF Certificate IV or Diploma qualification within Australia.
     • Achieved an IELTS band score of 5.5.
     • Achieved an IELTS band score of 5.0 plus must have completed Upper intermediate ELICOS (At least 10 weeks).
     • Achieved an IELTS score of 4.5 plus must have completed Upper intermediate ELICOS (At least 20 weeks).
     • Successfully completed at least 38 weeks of ELICOS study in Australia.
     • Successfully completed a COLLEGE English language test. Depending on the student’s country of origin, there may be additional English Language requirements that the student needs to meet to obtain a student visa. For more information, please check the Department of Home Affairs website: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder/study
5. Application Fees: All COLLEGE course applicants must pay a $200 and $100 of Materials Fee per Qualification non-refundable application fee. This can be paid at the same time as paying for Tuition Fees. For more information on the breakdown of fees, please see the relevant courses.
6. Tuition Fees: Tuition Fees DO NOT cover application fees, material fees i.e. student workbooks, accommodation, living expenses, uniforms, stationery, and equipment. No student is required to pay more than 50% of the total course fees before the agreed commencement date. No amount adding to over 50% is required until two weeks before the commencement of the second study period. This also applies to payments made through any third party. For more information on the breakdown of fees, please see the relevant courses.
7. Other Fees and Charges: All other fees and charges related to each program, including material fees, are stipulated in the specific programs available on sydneymetrocollege.edu.au.
8. Transfer of Fees: No fees will be transferred to other external institutions or persons.
9. Refund Policy: COLLEGE will go over the Refund Policy with you in detail prior to enrolment. If your application is successful, COLLEGE will forward you a Letter of Offer and Student Acceptance Agreement. The agreement specifies COLLEGE’s Refund Policy and must be signed and agreed by you prior to COLLEGE accepting any fees or accepting your enrolment. As required by Australian Consumer Law, you are entitled to a cooling-off period, where you are permitted to cancel your course without penalty (in writing or by email to admin@sydneymetrocollege.edu.au) within 10 business days of accepting COLLEGE’s offer. In this instance, a full refund of prepaid tuition fees will be provided, less the Application Fee.
10. Enrolment and Induction: All confirmed Students are required to attend orientation prior to commencing their studies. Students will be informed on the details of their orientation once their enrolment is confirmed.
11. LL&N Support: Sydney Metro College is committed to providing LL&N (Language, Literacy, and Numeracy) support to students who may require it during their enrolment. These students may include those from linguistically and/or culturally diverse backgrounds, students with a disability, and students whose first language is not English.
12. Attendance and Course Progress: Regular attendance (at least 80% at all times) and satisfactory academic progress is a requirement for all students. International students must attend a full-time study load (20 hours per week). COLLEGE monitors attendance and academic progress regularly. You will be assessed for satisfactory course progress at the end of each study period. If you have not achieved competency in at least 50% of the course requirements for that period, your teacher will work with you closely to help you achieve competency. If you do not achieve competency in at least 50% of the course requirements for a second consecutive term, you will be notified in writing that COLLEGE intends to report you to the Department of Home Affairs for unsatisfactory progress. If at any time your attendance drops below 80% in a term, then you will also be notified in writing for unsatisfactory attendance. Please note that if you are reported for unsatisfactory course progress, the Department of Home Affairs may cancel your visa.
13. Re-assessment and Repeating Units of Competency: For each Assessment Task, Students are provided with 3 opportunities to achieve a Satisfactory Result. Should a student be unable to achieve a Satisfactory Result by their third attempt, they will be required to undertake a reassessment for that Task. The cost of Reassessment for each Assessment is $200. Should a student not achieve a Satisfactory Result following Reassessment, the Student will be required to repeat the unit of competency in its entirety, in line with the Institute’s Student Assessment, Reassessment, and Repeating Units of Competency Policy. The cost to repeat a unit of competency is $400 and is subject to timetable availability.
14. Credit Transfer (CT) and Recognition of Prior Learning (RPL): Enrolling students are encouraged to apply for recognition for competencies they have already achieved. Note that a shortening of overall course duration does not change the requirement for international students to be enrolled in full-time study. Detailed information on COLLEGE’s CT/RPL process is provided prior to enrolment and is available at Reception.
15. Students are required to notify the College of any change of details within 7 days.
16. Cost of Living in Australia (AU$): The figures below are estimates only to give an indication of living expenses in the city of Sydney for one person per year (excluding course fees): Accommodation/Electricity/Phone/Food $21000; Overseas Student Health Cover (single cover) $600; Travel/Incidentals $3400; Total $25,000.
17. How to Apply: A step-by-step guide

• Choose the course you are interested in and check the course entry requirements.
• Apply for the course you wish to study by completing this Enrolment Form.
• Read the Terms and Conditions and sign both declarations to confirm your agreement.
• Ensure you have attached all relevant supporting information.
• Return your application form and necessary documents to a COLLEGE Marketing and Admissions Officer.
• You will then be booked in to have a meeting with a COLLEGE Marketing and Admissions Officer. At this meeting, the Marketing and Admissions Officer will go through pre-enrolment information with you and will assess your application for enrolment.
• If your application is successful, you will receive a Letter of Offer, an invoice stating the cost of your studies, and a Student Acceptance Agreement.
• On payment of the invoice and receipt of your signed Student Acceptance Agreement, your enrolment will be confirmed, and you will be provided with your Orientation details.

18. Payment: All fees are payable in Australian Dollars only. Payments can be made by bank deposit, bank cheque, or internet transfer. You can make your payment by directly depositing into Sydney Metro College Pty Ltd. BSB No: 062016 Account No: 1131 2901 Commonwealth Bank of Australia. You can also make your payment by Bank Draft to Sydney Metro College Pty Ltd. No obligation is created on Sydney Metro College until funds are cleared and an official receipt is issued.
19. Consent for use of Photograph: I understand that during my studies at Sydney Metro College I can be photographed (still or video) at any time at the college or outside the college (during extracurricular activities/excursions/graduations etc.) I agree to have my photographs used by Sydney Metro College for any promotional materials. I understand that I can withdraw my consent at any time in writing.
20. Unique Student Identifier (USI): From 1st January 2015, all students studying Nationally Recognised Training in Australia will be required to have a Unique Student Identifier (USI). Your USI links to an online account that contains all your training records and results (transcripts) that you have completed from 1st January 2015 onwards. Your results from 2015 will be available in your USI account in 2016. To register for a USI, see the Institute’s Student Handbook or speak to the Institute’s Student Services Team. You must provide your USI to the Institute’s Marketing and Admissions Officer by your Orientation date. The Institute will not issue AQF certification documentation to an individual without being in receipt of a verified Student Identifier for that individual unless an exemption applies under the Student Identifiers Act 2014. Where an exemption applies, the results of the training will not be accessible through the Commonwealth and will not appear on any authenticated VET Transcripts prepared by the Registrar.
21. Privacy Policy: The primary purpose in collecting your information is to fulfill our business commitments to you in providing education and training. We may use the information you provide to help improve the services we deliver to you, measure interest in our services, inform you of other products and services, or to comply with requirements under the law. An applicant’s information may be made available to Commonwealth and State Agencies and the Fund Manager of the ESOS Assurance Fund, pursuant to obligations under the ESOS Act 2000 and the National Code. We shall not otherwise disclose your personal information to any other party without your consent, and we do not sell personal information to third parties.
22. Complaints and Appeals: COLLEGE endeavours to create a positive learning environment free of coercion, unfair treatment, or harassment. Any circumstance caused by COLLEGE, its trainers, assessors, or other staff, a third-party providing services on COLLEGE’s behalf (including the third-party organisation itself, their trainers, assessors, or other staff), or another learner of COLLEGE, which affects the well-being of a student, will be dealt with in a professional manner in line with published procedures. Students who are dissatisfied with decisions made by the Institute will be able to access the Institute’s internal and external appeals processes. For COLLEGE’s full Complaints and Appeals policy, refer to the Student Handbook.
23. Standards for Registered Training Organisations (RTOs) 2015: The Standards for Registered Training Organisations (RTOs) 2015 is in place to protect the interests of all students in Australia’s VET system. The Standards guide nationally consistent, high-quality training and assessment services in the vocational education and training system. Sydney Metro College (the RTO) is responsible for the quality of the training and assessment in compliance with these Standards, and for the issuance of the AQF certification documentation.

Course Information

Please refer to SMC website http://www.sydneymetrocollege.edu.au/our-courses for complete information about courses including course contentand course delivery modes in which you require enrolment(s).
Entry requirements
Please make sure you refer to the specifc entry requirements that apply to the course you are applying for by using the details provided on SMC Website http://www.sydneymetrocollege.edu.au/future-students/
Pre-enrolment information and additional fees
For detailed information about all courses pre-enrolment information such as cost of living in Australia, accommodation options and various additional fees charged, please refer to http:// www.sydneymetrocollege.edu.au/future-students/ on SMC Website or refer to the Student Handbook on SMC website https://www.sydneymetrocollege.edu.au/current-student/student-handbook/

Please email completed application form and evidence to: admissions@sydneymetrocollege.edu.au

Under the Data Provision Requirements 2012, Sydney Metro College is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER). Your personal information (including the personal information contained on this enrolment form and your training activity data) may be used or disclosed by Sydney Metro College for statistical, regulatory and research purposes. Sydney Metro College may disclose your personal information for these purposes to third parties, including: • School – if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship • Employer – if you are enrolled in training paid by your employer • Commonwealth and State or Territory government departments and authorised agencies • NCVER • Organisations conducting student surveys and Researchers.

Personal information disclosed to NCVER may be used or disclosed for the following purposes:

• Issuing statements of attainment or qualifcation, and populating authenticated VET transcripts; • facilitating statistics and research relating to education, including surveys;
• understanding how the VET market operates, for policy, workforce planning and consumer information; and
• administering VET, including programme administration, regulation, monitoring and evaluation. You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third- party contractor. You may opt out of the survey at the time of being contacted. NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

Student Declaration and Consent

I declare that the information I have provided to the best of my knowledge is true and correct. I have read and understood, and agree to all information provided in student handbook and relevant policies on SMC website. I understand that acceptance into any course(s) at SMC is subject to meeting the course entry requirements and submitting full payment of fees a minimum of 14 days prior to the commencement date of the course. I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice above.

*Parental/guardian consent is required for all students under the age of 18.