Housekeepers, classified under ANZSCO 8114, are professionals responsible for performing cleaning and housekeeping duties in various settings. These include hotels, motels, commercial premises, and private residences. Housekeepers play a crucial role in maintaining cleanliness and ensuring a comfortable environment for occupants.

Indicative Skill Level:

Most occupations within the housekeeping unit group require a level of skill that corresponds to the qualifications specified below:

In Australia:

• AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)

While some occupations may require a short period of on-the-job training, others may not necessitate any formal qualification or training.

Tasks Include:

• Cleaning the interior of buildings and immediate outside areas
• Sweeping, mopping, and polishing floors
• Vacuuming and shampooing carpets
• Cleaning curtains and upholstered furniture
• Dusting and polishing furniture, fixtures, and fittings
• Picking up rubbish and emptying garbage containers
• Restocking minibars and replenishing items like drinking glasses, writing equipment, linen, and groceries
• Stripping and making beds, as well as changing bed linen
• Maintaining kitchens, washing dishes and cooking utensils
• Cleaning appliances, cupboards, counters, pantries, and floors
• Picking up, sorting, washing, drying, ironing, and mending linen and clothes
• Preparing and cooking meals
• Setting and clearing tables
• Serving food and beverages
• Taking care of household pets and plants
• Receiving visitors and answering telephones
• Delivering messages
• Shopping for groceries

Occupations:

• 811411 Commercial Housekeeper
• 811412 Domestic Housekeeper

811411 Commercial Housekeeper

A commercial housekeeper is responsible for cleaning, vacuuming, and mopping floors, making beds, and restocking minibars and bathroom supplies in hotel and motel rooms, as well as other commercial premises. This occupation requires a Skill Level of 5.

811412 Domestic Housekeeper

A domestic housekeeper is involved in cleaning, cooking, and performing other housekeeping tasks within private residences. This occupation also requires a Skill Level of 5.