Personal Assistants (ANZSCO 5211) play a crucial role in performing liaison, coordination, and organizational tasks to support managers and professionals. They are responsible for ensuring smooth operations within an organization by assisting in various administrative and secretarial duties.

Indicative Skill Level:

Most occupations in the Personal Assistants unit group require a level of skill commensurate with the qualifications and experience outlined below:

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma, or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In some cases, additional on-the-job training and experience may be required in addition to formal qualifications.

Tasks Include:

• Liaising with other staff on matters related to the organization's operations
• Researching and preparing reports, briefing notes, memoranda, correspondence, and other routine documents
• Maintaining confidential files and documents
• Attending meetings and acting as a secretary when necessary
• Maintaining appointment diaries and making travel arrangements
• Processing incoming and outgoing mail, filing correspondence, and maintaining records
• Screening telephone calls and answering inquiries
• Taking and transcribing dictation of letters and other documents
• Supervising other secretarial and clerical staff (in some cases)

Occupation: 521111 Personal Assistant

A Personal Assistant (521111) is responsible for performing liaison, coordination, and organizational tasks to support managers and professionals. They ensure the smooth functioning of operations within an organization, assisting with administrative and secretarial duties.

Skill Level: 2