Mail Sorters play a crucial role in the efficient functioning of organisations and postal sorting centres by receiving, sorting, and dispatching mail. They ensure that mail is properly processed and delivered to the intended recipients.

Indicative Skill Level:

Most Mail Sorters possess a skill level that aligns with the qualifications mentioned below:

In Australia:

• AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)

While some Mail Sorters may require a short period of on-the-job training, others may not need any formal qualification or training.

Tasks Include:

• Receiving and checking incoming mail and mail bags
• Assisting with the verification of registered and special articles
• Operating mail processing equipment, such as letter preparation lines, letter indexing, and sorting equipment
• Performing manual sorting duties and preparing documentation for mail dispatch
• Processing underpaid mail, bulk mail lodgements, express mail, and other mail services
• Operating letter indexing and sorting machines, multi-line optical character machines, and bar-coding equipment
• Investigating complaints regarding lost items

Occupations:

• 561411 Mail Clerk
• 561412 Postal Sorting Officer

561411 Mail Clerk

Alternative Title: Mail Officer

A Mail Clerk, also known as a Mail Officer, is responsible for collecting, sorting, and dispatching mail within an organisation. They ensure that mail is distributed accurately and efficiently.

Skill Level: 5

561412 Postal Sorting Officer

A Postal Sorting Officer works in a post office or postal sorting centre. Their primary tasks include receiving, sorting, and dispatching mail. They play a vital role in ensuring that mail is delivered promptly and accurately.

Skill Level: 5

Specialisation: Parcel Post Officer

Overall, Mail Sorters are essential for the smooth operation of mail services in Australia. Their attention to detail, efficiency, and dedication contribute significantly to the timely delivery of mail across the country.