Checkout Operators and Office Cashiers play a crucial role in retail establishments by operating cash registers and handling customer payments. They are responsible for accurately scanning, weighing, and recording prices of goods, as well as processing payments through various methods such as cash, cheques, gift vouchers, credit and debit cards, and other payment types. Additionally, they issue sales dockets, provide change, and ensure the availability of necessary supplies at the checkout counter.

Indicative Skill Level:

The skill level required for most occupations in this minor group is commensurate with the qualifications outlined below:

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

Some occupations within this field may require a short period of on-the-job training in addition to or instead of a formal qualification. In certain instances, no formal qualification or on-the-job training may be required.

Tasks Include:

• Scanning, weighing, and recording prices of goods
• Processing payments for goods and services using various payment methods
• Issuing sales dockets and providing change to customers
• Maintaining supplies of change, wrapping, and other necessary materials at the checkout counter
• Counting and recording money received, balancing against register sales records, and preparing money for deposit in financial institutions
• Recording and balancing petty cash disbursements
• Operating a computer terminal to administer the store's financial transaction system
• Cashing authorized cheques

Subcategories

The specific subcategory within this occupation is 6311 Checkout Operators and Office Cashiers.