Sales Support Workers (ANZSCO 63) play a crucial role in providing assistance to retailers, wholesalers, and sales staff in Australia. They undertake various support activities such as operating cash registers, modeling, demonstrating, selecting, buying, promoting, and displaying goods.

Indicative Skill Level:

Most occupations in this sub-major group require a certain level of skill, which is determined by the qualifications and experience outlined below:

In Australia:

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
• AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
• NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some cases, additional relevant experience and/or on-the-job training may be required alongside the formal qualification. For certain Skill Level 5 occupations, a short period of on-the-job training may be necessary in addition to or instead of a formal qualification. In some cases, no formal qualification or on-the-job training is required.

Tasks Include:

• Receiving payments from customers for goods and services purchased using various payment methods
• Counting and recording money received, balancing against register sales records, and preparing money for deposit in financial institutions
• Promoting the organization's goods and services by telephoning customers and demonstrating goods to them
• Modeling merchandise and posing for art
• Buying goods for resale and negotiating purchase, promotion, and supply arrangements with suppliers
• Setting up displays of products within stores and shopping centers

Subcategories:

This occupation falls under the following subcategories:

• 631 Checkout Operators and Office Cashiers
• 639 Miscellaneous Sales Support Workers