Miscellaneous Hospitality, Retail and Service Managers (ANZSCO 149)

Tuesday 7 November 2023

This article provides information about the occupation of Miscellaneous Hospitality, Retail and Service Managers in Australia. This occupation falls under the ANZSCO code 149.

Overview

The field of Miscellaneous Hospitality, Retail and Service Managers encompasses various managerial roles that are not classified elsewhere. It includes positions such as Amusement, Fitness and Sports Centre Managers, Call or Contact Centre and Customer Service Managers, Conference and Event Organisers, and Transport Services Managers.

Indicative Skill Level

Most occupations within this field require a certain level of skill, which is determined by the qualifications and experience of the individual. In Australia, the typical skill level for these roles is an AQF Associate Degree, Advanced Diploma, or Diploma (ANZSCO Skill Level 2). In New Zealand, it is an NZQF Diploma (ANZSCO Skill Level 2).

However, it is important to note that in some cases, at least three years of relevant experience can be considered as a substitute for the formal qualifications. Additionally, certain positions may require additional on-the-job training and experience in addition to the formal qualification.

Subcategories

Within the broad field of Miscellaneous Hospitality, Retail and Service Managers, there are several subcategories that encompass specific managerial roles. These subcategories include:

  • 1491 Amusement, Fitness and Sports Centre Managers
  • 1492 Call or Contact Centre and Customer Service Managers
  • 1493 Conference and Event Organisers
  • 1494 Transport Services Managers
  • 1499 Other Hospitality, Retail and Service Managers

Each of these subcategories represents a distinct area of specialization within the broader field of Hospitality, Retail and Service Management.

Overall, the occupation of Miscellaneous Hospitality, Retail and Service Managers offers a range of career opportunities in Australia. Whether it is managing amusement centers, customer service departments, organizing conferences and events, or overseeing transport services, professionals in this field play a vital role in ensuring the smooth operation and success of various businesses and organizations.

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