Cafe Workers (ANZSCO 4312)

Thursday 9 November 2023

Cafe Workers, classified under ANZSCO 4312, are responsible for selling and serving food and beverages in cafes and similar establishments. They play a vital role in ensuring that customers have an enjoyable dining experience.

Indicative Skill Level:

The skill level required for most occupations in this unit group is commensurate with the qualifications outlined below:

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations, a short period of on-the-job training may be required in addition to or instead of a formal qualification. In certain instances, no formal qualification or on-the-job training may be required.

Tasks Include:

  • Preparing and serving food and beverages for consumption on the premises
  • Taking customers' food and beverage orders
  • Operating cash registers, accepting payments, and preparing sales invoices
  • Clearing away used dishes and cutlery from tables when customers are finished
  • Cleaning and preparing tables for use
  • Washing dishes, cutlery, and cooking utensils
  • Cleaning cafe equipment such as coffee grinders, espresso machines, and ice makers
  • Participating in stocktakes and assisting in putting away new stock
  • Providing backup to other cafe employees

Occupation:

  • 431211 Cafe Worker

Alternative Titles:

  • Cafe Assistant
  • Cafe Attendant

Cafe Workers, also known as Cafe Assistants or Cafe Attendants, sell and serve food and beverages for consumption on premises in a cafe or similar establishment. They possess a skill level of 5 and may specialize as Canteen Attendants.

Unit Groups

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