Health and Welfare Support Workers play a vital role in assisting health professionals in the provision of patient care in various healthcare settings such as hospitals, nursing homes, and community-based care facilities. They also provide support, information, and advice to clients on a wide range of social welfare matters.

Indicative Skill Level

Most occupations within the sub-major group of Health and Welfare Support Workers require a certain level of skill, which can be attained through the qualifications and experience outlined below:

In Australia:

• AQF Bachelor degree or higher qualification. Alternatively, at least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)
• AQF Associate Degree, Advanced Diploma, or Diploma. Alternatively, at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Bachelor degree or higher qualification. Alternatively, at least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)
• NZQF Diploma. Alternatively, at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances, additional relevant experience and/or on-the-job training may be required alongside the formal qualification.

Tasks Include:

• Attending accidents and providing pre-hospital care and transport
• Examining and treating ailments of the teeth and gums, as well as constructing and repairing dental devices
• Planning and implementing leisure activity programs to promote social development and wellbeing for individuals in healthcare and community settings
• Assessing, planning, and implementing nursing care for patients based on accepted nursing practice and standards
• Providing advice, training, and support to parents of newborn infants
• Acting as an advocate, interpreter, and educator to facilitate the provision and coordination of healthcare delivery to Indigenous communities
• Utilizing various techniques, such as soft tissue massage, to assist in healing, injury prevention, and relaxation
• Advising clients on emotional, financial, recreational, health, housing, and other social welfare matters

Subcategories

Health and Welfare Support Workers fall under the broader category of 411 Health and Welfare Support Workers.