Office Managers (ANZSCO 5121) play a crucial role in organising and controlling the functions and resources of offices, including administrative systems and office personnel. They are responsible for ensuring the smooth operation of the office and implementing efficient office service standards.

Indicative Skill Level:

Most occupations within the Office Managers unit group require a level of skill that aligns with the qualifications and experience mentioned below.

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma (ANZSCO Skill Level 2)

In some cases, at least three years of relevant experience can substitute for the formal qualifications listed above. Additionally, certain positions may require on-the-job training and relevant experience in addition to the formal qualification.

Tasks Include:

• Contributing to the planning and review of office services, setting priorities, and establishing office service standards
• Allocating human resources, space, and equipment
• Assigning work to staff and monitoring their performance
• Managing office records and accounts
• Liaising with professionals to coordinate office business and resolve issues
• Ensuring maintenance of office equipment and supplies
• Ensuring compliance with occupational health and safety regulations
• Ensuring work adheres to relevant government legislation, policies, and procedures
• Coordinating personnel activities such as hiring, promotions, performance management, payroll, training, and supervision

Occupation:

• 512111 Office Manager

512111 Office Manager

An Office Manager (ANZSCO 512111) organises and controls the functions and resources of an office, including administrative systems and office personnel. They play a vital role in ensuring the smooth operation of the office and implementing efficient administrative processes.

Skill Level: 2