Couriers and Postal Deliverers (ANZSCO 5612)
Couriers and Postal Deliverers (ANZSCO 5612) play a crucial role in delivering small items such as documents, messages, mail, and parcels. They ensure that these items reach their intended recipients in a timely and efficient manner.
Indicative Skill Level:
Most occupations within the Couriers and Postal Deliverers unit group require a level of skill that aligns with the following qualifications:
In Australia:
- AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
- NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)
Some occupations may require a short period of on-the-job training in addition to or instead of formal qualifications. In certain cases, no formal qualification or on-the-job training may be necessary.
Tasks Include:
- Sorting and sequencing items for delivery
- Delivering mail, parcels, documents, and other items to customers' premises and mailboxes
- Receiving orders for deliveries from customers
- Collecting signatures and charges for cash-on-delivery orders
- Issuing and collecting receipts for pick-up and delivery items
- Keeping records of items received and delivered
- Maintaining walk books, directories, mail counts, equipment maintenance logs, and other delivery records
- Loading and unloading mail conveyances and internal mail handling equipment
- Assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered, and redirected mail, and processing freepost and underpaid mail
Occupations:
- 561211 Courier
- 561212 Postal Delivery Officer
561211 Courier
A courier is responsible for delivering goods, documents, messages, samples, x-rays, and test results. They ensure that these items reach their destination safely and promptly.
Skill Level: 5
Specializations:
- Bicycle Courier
- Motorbike Courier
- Parcel Contractor
- Rural Mail Contractor
561212 Postal Delivery Officer
Alternative Title: Postie
A postal delivery officer, also known as a postie, is responsible for delivering mail on foot, by bicycle, or by motorized transport over designated delivery routes. They ensure that mail is delivered accurately and efficiently.
Skill Level: 5