ICT Sales Assistants, classified under ANZSCO code 6212, are professionals who specialize in selling computing and telecommunications related goods and services in retail and wholesale establishments. They play a crucial role in assisting customers with their requirements and advising them on product range, price, delivery, warranties, and product use and care.

Indicative Skill Level:

Most occupations within the ICT Sales Assistant unit group require a level of skill commensurate with the qualifications outlined below:

In Australia:

• AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification. In certain instances, no formal qualification or on-the-job training may be necessary.

Tasks Include:

• Determining customer requirements and advising on product range, price, delivery, warranties, and product use and care
• Demonstrating and explaining the establishment's goods and services to customers
• Selling computers, computer peripherals, software, mobile telephones, telephone accessories, and services such as Internet access and mobile telephone plans
• Accepting payment for goods and services using various payment methods and preparing sales invoices
• Assisting with the ongoing management of stock, including product inventories and participating in stocktakes
• Stacking and displaying goods for sale, as well as wrapping and packing goods sold

Occupation:

• 621211 ICT Sales Assistant

621211 ICT Sales Assistant

An ICT Sales Assistant specializing in selling computing and telecommunications related goods and services in a retail or wholesale establishment. They possess a skill level of 5 and may specialize as a Mobile Phone Salesperson.