Waiters, also known as food and beverage attendants, play a crucial role in the hospitality industry in Australia. They are responsible for serving food and beverages in hotels, restaurants, clubs, and various dining establishments.

Indicative Skill Level:

Waiters typically possess a level of skill that is commensurate with the qualifications and experience outlined below:

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

It is important to note that in some instances, at least one year of relevant experience may substitute for the formal qualifications listed above. Additionally, certain positions may require additional on-the-job training and experience in addition to the formal qualification.

Tasks Include:

• Setting and arranging tables
• Greeting customers and presenting them with menus and beverage lists
• Taking orders and relaying them to kitchen and bar staff
• Serving food and beverages
• Opening bottles and pouring beverages
• Clearing tables and returning dishes and cutlery to the kitchen
• Removing empty bottles and used glasses from tables, and refilling and replacing glasses
• Collecting payments for sales and operating point of sales machines and cash registers
• May recommend wines to complement food

Occupation: Waiter (431511)

Waiter (431511) is the specific occupation title for individuals working in this field.

Alternative Title: Food and Beverage Attendant

Food and Beverage Attendant is an alternative title for waiters. They serve food and beverages in hotels, restaurants, clubs, or any other dining establishment.

Skill Level: 4

Specialisations:

• Drink Waiter
• Formal Service Waiter
• Silver Service Waiter
• Sommelier
• Wine Steward

These specializations within the waiter occupation provide individuals with opportunities to develop expertise in specific areas of food and beverage service.

In conclusion, waiters play a vital role in the Australian hospitality industry, ensuring that customers have a pleasant dining experience. With their skills and knowledge, they contribute to the success of various dining establishments across the country.