Clerical and Administrative Workers (ANZSCO 5)
Clerical and Administrative Workers (ANZSCO 5)
Clerical and Administrative Workers provide support to Managers, Professionals and organisations by organising, storing, manipulating and retrieving information.
Indicative Skill Level:
Most occupations in this major group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
- AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
- NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
- NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.
Tasks Include:
- administering contracts, programs and projects
- setting, reviewing and controlling office functions
- performing clerical, secretarial, organisational and other administrative functions
- entering, processing and editing text and data
- greeting clients and visitors, and responding to inquiries and requests for information
- producing, recording and evaluating financial, production, stock and statistical information
- receiving, processing and sending mail, documents and information
Subcategories
- 51 Office Managers and Program Administrators
- 52 Personal Assistants and Secretaries
- 53 General Clerical Workers
- 54 Inquiry Clerks and Receptionists
- 55 Numerical Clerks
- 56 Clerical and Office Support Workers
- 59 Other Clerical and Administrative Workers
Major Groups
- Office Managers and Program Administrators (ANZSCO 51)
- Personal Assistants and Secretaries (ANZSCO 52)
- General Clerical Workers (ANZSCO 53)
- Inquiry Clerks and Receptionists (ANZSCO 54)
- Numerical Clerks (ANZSCO 55)
- Clerical and Office Support Workers (ANZSCO 56)
- Other Clerical and Administrative Workers (ANZSCO 59)