Personal Assistants and Secretaries (ANZSCO 521) play a crucial role in performing various administrative tasks to support Managers and Professionals. Their responsibilities include organizing, clerical work, secretarial duties, and other administrative tasks.

Indicative Skill Level:

Most occupations in this category require a certain level of skill, which is commensurate with the qualifications and experience mentioned below:

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma, or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In some cases, additional on-the-job training and relevant experience may be necessary along with formal qualifications.

Tasks Include:

• Liaising with other staff regarding various organizational matters
• Drafting and preparing documents such as briefing notes, memoranda, and correspondence
• Maintaining appointment diaries and making travel arrangements
• Processing mail, filing correspondence, and maintaining records
• Answering telephone calls and inquiries
• Taking and transcribing dictation of letters and other documents

Subcategories

• 5211 Personal Assistants
• 5212 Secretaries

Personal Assistants and Secretaries are essential professionals who provide invaluable support to their managers and professionals. They ensure smooth operations by handling administrative tasks efficiently.