Insurance Agents (ANZSCO 6112)

Thursday 9 November 2023

Insurance Agents (ANZSCO 6112) represent insurance companies in selling insurance to clients. They play a crucial role in helping individuals and businesses protect themselves against potential risks and losses.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification. Registration or licensing is required.

Tasks Include:

  • Interviewing clients to identify their insurance needs
  • Explaining to clients details of insurance and conditions, risk coverage, premiums, and benefits
  • Assisting clients to determine the type and level of coverage required
  • Calculating premiums and establishing the method of payment
  • Reviewing clients' circumstances to ensure that the level and coverage of insurance are still appropriate
  • Settling and monitoring insurance claims to ensure that both the client and insurer are satisfied with the outcome
  • Recording information about clients and their policies
  • Identifying and drawing up lists of potential clients from a variety of sources and contacting them to arrange interviews
  • Keeping up-to-date with changes in the insurance industry and informing clients of new developments

Occupation:

  • 611211 Insurance Agent

Insurance Agents (ANZSCO 6112) play a vital role in the insurance industry. They represent insurance companies and act as intermediaries between insurers and clients. Their primary responsibility is to sell insurance policies to individuals and businesses based on their specific needs and requirements.

Insurance Agents conduct interviews with clients to understand their insurance needs. They explain the details of insurance products, including coverage, conditions, risk factors, premiums, and benefits. Based on their expertise, they assist clients in determining the appropriate type and level of coverage.

Calculating premiums and establishing the method of payment is another crucial task performed by Insurance Agents. They review clients' circumstances periodically to ensure that their insurance coverage is still suitable and make necessary adjustments if required. In the event of an insurance claim, Agents settle and monitor the claims process to ensure both the client and insurer are satisfied with the outcome.

Insurance Agents maintain comprehensive records of clients and their policies for easy reference and efficient management. They also proactively identify potential clients from various sources and reach out to them to arrange interviews and discuss insurance options.

Staying updated with the latest developments and changes in the insurance industry is essential for Insurance Agents. They keep themselves informed about new insurance products, policies, and regulations. This enables them to provide accurate and up-to-date information to their clients and effectively address their queries and concerns.

Specialisations:

  • Insurance Underwriter
  • Life Assurance Representative

Insurance Agents can specialize in specific areas within the insurance industry, such as Insurance Underwriting or Life Assurance representation. These specializations allow Agents to develop expertise in particular insurance products or sectors, enabling them to better serve their clients' needs.

In conclusion, Insurance Agents (ANZSCO 6112) play a vital role in the insurance sector by representing insurance companies and assisting clients in selecting suitable insurance coverage. Their skills, knowledge, and expertise are essential in helping individuals and businesses protect themselves from potential risks and losses.

Unit Groups

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