Bar Attendants and Baristas, classified under ANZSCO 4311, are professionals who play a crucial role in the hospitality industry in Australia. They are responsible for preparing, mixing, and serving both alcoholic and non-alcoholic drinks to patrons in bars within licensed establishments. Additionally, they also serve espresso coffee and other hot beverages to customers in cafes, coffee shops, and dining establishments.

Indicative Skill Level:

Most occupations within the Bar Attendants and Baristas unit group require a level of skill that aligns with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

While formal qualifications are preferred, relevant experience of at least one year may be considered as a substitute. In certain cases, additional on-the-job training and experience may be required alongside the formal qualification.

Tasks Include:

• Preparing, serving, and selling a wide range of beverages such as cocktails, mixed drinks, bottled and canned drinks, as well as alcoholic and non-alcoholic beverages.
• Creating and serving various coffee beverages, including lattes, cappuccinos, and other espresso-based drinks.
• Maintaining cleanliness and order in bar service areas, coffee-making areas, and espresso machines.
• Operating cash registers and collecting payments from customers.
• Promoting services and products to enhance customer experience and satisfaction.
• Washing glassware and arranging bottles and glasses in an organized manner.
• Tapping kegs and attaching supply lines to ensure a continuous flow of beverages.
• Replenishing drink dispensers, shelves, and refrigerators to maintain sufficient stock levels.
• Selling light snacks to complement the beverages being served.
• Selecting and grinding coffee beans to prepare high-quality coffee.

Occupations:

• 431111 Bar Attendant
• 431112 Barista

431111 Bar Attendant

Alternative Title: Bar Steward

A Bar Attendant, also known as a Bar Steward, is responsible for preparing, mixing, and serving alcoholic and non-alcoholic drinks to patrons in a bar within a licensed establishment. They ensure that customers receive exceptional service while adhering to relevant regulations and guidelines.

Skill Level: 4

431112 Barista

A Barista is a skilled professional who specializes in preparing and serving espresso coffee and other hot beverages to patrons in various settings, including cafes, coffee shops, restaurants, and dining establishments. They possess expertise in coffee-making techniques and strive to deliver a memorable coffee experience to customers.

Skill Level: 4